New Owner Information

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BUYER ORIENTATION INFORMATION

Buyer orientations or walk-throughs are approximately one week in advance of move-ins. These orientations will be conducted by a Palazzo Customer Service Representative from Su Development. The purpose of the orientation is to acquaint you with the features of your home, where things are located and how systems operate. In addition, this is an opportunity for you to make note of any workmanship deficiencies there may be in the home. This is your time to learn everything you want to know about your new home and to participate in the final inspection. Please do not hesitate to ask questions.

Buyers should take special care to call the attention of the Customer Service Representative to items that are not warranted unless recorded on the Possession Agreement such as:

  • Chips, scratches, cracks, or marks on tile, wood work, walls, ceiling, porcelain, resilient floors, oak floors, mirrors, plumbing fixtures, glass or cosmetic defects in paint.
  • Spots on carpet
  • Clogged plumbing pipes or fixtures.

All incomplete items will be recorded on the Possession Agreement and completed within 30 days of the walk-through.

Home Owner Manuals will be provided at closing. These include information on who to call for gas, electric, phone, etc. Kris Philmlee of Su Development will contact buyers to schedule the orientations. Her phone number is 425.453.8886.

WELLS FARGO INFORMATION

Approximately 2-3 days prior to your closing date, Wells Fargo Escrow should receive loan documents from your lender (if applicable). At that time you will receive a call from Wells Fargo Escrow to schedule an appointment to sign the closing papers. Prior to your signing they will notify you of the amount of funds necessary to close any outstanding loan conditions. You will need to provide either a cashier's check payable to Wells Fargo or arrange to wire transfer your funds. Contact Emily Porter (425.458.3260) for wiring instructions.

If you are liquidating stock, remember it can take up to 2 weeks to process the paperwork with the brokerage company.

The signing will take place in the Bellevue offices of Wells Fargo Escrow and will take between 30-60 minutes. Please bring picture ID with you for Notary purposes. You will receive copies of all documents you have signed.

Once Wells Fargo has received an authorization to record from your lender they will notify you, Cynthia Vaughan, and the Seller.

After closing, you will receive a Final Settlement Statement from Wells Fargo. Within the next two months you will receive your original recorded Statutory Warranty Deed and the original Title Insurance Policy from Chicago Title.

Your escrow officer is: Emily Porter
425.458.3260
Fax 425.467.0350
Email: eporter@wellsfargoescrow.com

Wells Fargo's toll free number is 1.877.291.7927.

CHOOSE YOUR NEIGHBORS

Choose your neighbors! If someone you refer to The Palazzo buys a home here, you receive a $500 incentive bonus! So invite all your friends and family to visit our sales center today!

MOVE-IN INFORMATION

Before keys are issued and move-ins allowed, your home must be closed, funded and recorded. This is usually one day following but could be up to three days following the signing of your escrow papers. There will be no exceptions. To arrange for the pick-up of keys, contact Cynthia Vaughan at 425.635.1110.

Buyers must reserve a four-hour block of time in advance for move-in. To reserve a time, contact Regina Ousley, Palazzo's Concierge. Her telephone number is 425.635.1110.

Move-in damages are the homeowner's responsibility.

Your property manager Suhrco Residential Properties, is available for questions and assistance. Shirley Ely is the property manager in charge of Palazzo. Her number is 425.455-0900.
Consult your Public Offering Statement and Homeowner's Association before making any minor or major changes to your new home. The metal studs are protected, but take care when nailing into drywall.

GENERAL INFORMATION

  • Please double-bag your trash before using the trash chutes. Do not put glass or cardboard boxes down the trash chutes.
  • Recycling bins are on the ground floor of the parking garage.
PALAZZO SALES CENTER

The Sales Center is always open Saturday through Wednesday from 11 am - 5 pm. For additional information or for model home tour appointments, please call Cynthia A.Vaughan at (425) 635-1110. You can also contact us at anytime through this Web site, or more directly: cynthiaavaughan@yahoo.com 

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